Terms & Conditions
Last updated: 8th of August 2026
These Terms and Conditions ("Terms") govern your use of the applications and add-ons ("Apps") published under the Mutt Mash name by SSH Creative Ltd ("we", "us"), available for platforms such as Canva and Adobe Express (the "Platforms"). By using our Apps, you agree to these Terms. If you do not agree, do not use the Apps.
Mutt Mash is a product of SSH Creative Ltd, a company registered in England and Wales ([COMPANY NUMBER]).
1. Acceptance
By using any Mutt Mash App you confirm you have read, understood, and agree to these Terms and our Privacy Policy (at https://www.ssh-creative.com/app-policies, or [MUTT MASH POLICY URL]). We may update these Terms; changes take effect when posted, and continued use means you accept them.
2. Use of the Apps
2.1 Eligibility. You must be at least 18 or have legal capacity to agree to these Terms.
2.2 Licence. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Apps for personal or professional design purposes. You may not: modify, reverse-engineer, decompile, or disassemble the Apps; resell, lease, sublicense, or redistribute the Apps or any part of them; use the Apps unlawfully; or remove any proprietary notices.
2.3 Third-party Platforms. The Apps run inside Canva, Adobe Express, and similar Platforms, whose own terms govern your use of them. We are not responsible for the Platforms' operation, availability, or policies.
2.4 Your content. Any designs or content you create using the Apps remain entirely yours. Our Apps process your content only locally, within the host Platform, to provide their features. We do not host, store, transmit, or claim any licence over your content. (This clause intentionally replaces the standard "we may host and process your content" language, because our Apps do not send your content to us.) Where an App downloads optional asset libraries from our hosting, only the request needed to deliver those assets leaves the Platform – see the Privacy Policy and section 5A.
3. Free and paid features
Some Apps are free. Some offer paid ("premium") features. Where features are paid, this is made clear in the App and on our website before purchase.
3.1 How payment works. Our SDKs do not support in-app purchases. Paid features are unlocked with a licence key bought on our website. Payment is processed by our payment provider ([PROVIDER]), which acts as the merchant of record and seller of record for the transaction. When you begin a purchase you leave the Platform and complete payment on our provider's checkout.
3.2 Platform independence. Purchasing a Mutt Mash licence is separate from, and does not grant or remove access to, any Platform's own paid plan (for example Canva Pro or Adobe Express Premium).
3.3 Licence keys. On purchase you receive a licence key. You are responsible for keeping your key and for entering it to activate paid features. Activation may be limited to a number of devices as stated at purchase; re-entering your key on another device is expected and permitted within that limit.
4. Ownership and updates (one-time purchases)
Where an App is sold as a one-time purchase, your licence to that App is perpetual: you may continue to use the version you own for as long as the App remains technically compatible with the host Platform, and you receive updates to that App at no additional charge for as long as we continue to publish it.
"Perpetual" is limited by matters outside our control: a Platform may change or withdraw support for apps, the licence-validation service may cease to operate, or we may retire or transfer the Apps. If we cease trading or transfer the Apps, we will make reasonable efforts to ensure existing licence keys continue to validate, but we cannot guarantee indefinite availability. Your licence key is your proof of purchase; we are not able to retain your personal data indefinitely and your continued access does not depend on us doing so.
5. Subscriptions
Where an App or suite is offered on a subscription:
Fees, billing frequency, and any free-trial or first-period terms are stated at sign-up.
Subscriptions renew automatically until cancelled. You may cancel at any time through our payment provider's customer portal; cancellation stops future renewals and takes effect at the end of the current paid period.
5A. Asset libraries
Some Apps offer optional asset libraries – for example 3D models, mockups, textures, or presets – which may be free or paid.
5A.1 What you're buying. When you buy a paid asset library or pack, you buy a licence to use those assets in your own design work. You do not buy ownership of the underlying files or any exclusive rights in them.
5A.2 What you may do. You may use downloaded assets in your own personal or commercial design projects, including work you sell or license to others – for example finished designs, templates, stock images, videos, or other end products that you create using the assets. You may not resell, redistribute, share, or sublicense the raw asset files themselves, or make them available for others to download or extract, whether on their own or repackaged in another asset pack, model library, or similar collection whose value is the assets themselves rather than your creative work. In short: use the assets to make things, including things you sell – just don't resell the assets as assets.
5A.3 Delivery and access. Assets are delivered from our hosting when you request them in the App. Access to paid libraries is tied to your licence. We aim to keep purchased libraries available to you but cannot guarantee indefinite hosting; if we discontinue a library you have bought, we will give reasonable notice where practical.
5A.4 Fair use of the service. You agree not to bulk-download, scrape, or attempt to extract libraries beyond normal use, or to circumvent the entitlement checks that gate paid assets.
6. Refunds
Refunds are handled by our payment provider as merchant of record, under their refund policy and applicable consumer law. We offer a 14-day refund on one-time purchases and first subscription payments where the paid features have not been substantially used. To request a refund or cancel a recurring payment, contact us at info@ssh-creative.com.
7. Intellectual property
The Apps — including all software, code, designs, the Mutt Mash name and marks, and related materials — are owned by SSH Creative Ltd or its licensors and protected by intellectual property law. No rights are granted except the licence in these Terms. You may not reproduce, distribute, or create derivative works of the Apps without our written permission.
8. Prohibited conduct
You agree not to: use the Apps unlawfully; attempt unauthorised access to the Apps or related systems; interfere with the Apps or the Platforms; circumvent licence validation or paywalls; or use the Apps to create or distribute unlawful, infringing, or objectionable content.
9. Support and feedback
For support, bug reports, or feature requests, contact us at info@ssh-creative.com or via our community Discord (https://discord.gg/4g849D7Rq). We make reasonable efforts to address issues but do not guarantee resolution within a set time.
10. Disclaimers
The Apps are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Apps will be uninterrupted or error-free, meet your requirements, or that defects will be corrected. We are not responsible for issues arising from the Platforms, including service interruptions, data loss, or changes to Platform functionality.
11. Limitation of liability
To the fullest extent permitted by law, SSH Creative Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or use, arising from your use of the Apps. Our total liability for any claim will not exceed the amount you paid, if any, for the App giving rise to the claim in the twelve months before the claim. Nothing in these Terms excludes liability that cannot be excluded under law (including for death or personal injury caused by negligence, or fraud).
12. Indemnification
You agree to indemnify SSH Creative Ltd against claims, losses, and reasonable costs arising from your misuse of the Apps, breach of these Terms, or infringement of third-party rights.
13. Termination
We may suspend or terminate your access for breach of these Terms. Termination does not entitle you to a refund except as required by law or our refund policy. Clauses that by their nature survive termination (intellectual property, liability, indemnity) continue to apply. If we terminate your access without cause, we will refund any unused prepaid subscription period.
14. Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, except that if you are a consumer resident elsewhere in the UK you may bring proceedings in your local courts.
15. Miscellaneous
These Terms and the Privacy Policy are the entire agreement between you and SSH Creative Ltd regarding the Apps. If any provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign your rights under these Terms; we may assign ours.